Customer satisfaction and product quality are our top priorities. Please review all policy sections carefully before placing your order.
Refund Policy (Important)
Important Notice:
Drishti Platinum follows a strict no-refund policy.
Drishti Platinum follows a strict no-refund policy.
We do not offer monetary refunds for:
- Order cancellations
- Returns
- Exchanges
- Change of mind
- Incorrect selection by customer
All eligible cancellations or returns are issued only as store credit, unless cancelled by Drishti Platinum.
Back to top ↑Order Cancellation & Changes
Before Dispatch
- Contact before dispatch
- Approved cancellation → store credit
- No expiry
- Non transferable
After Dispatch
- Cannot cancel
- Cannot modify
- Cannot stop shipment
Exchange & Store Credit (India)
Exchange allowed within 7 days of delivery.
Process
- Request exchange
- Inspection
- Store credit issued
- Place new order
Eligibility
- Unused product
- Original packaging
- Invoice
Contact lenses must be unopened.
Back to top ↑International Orders
All international sales are final.
- No returns
- No exchange
- No store credit
Customer responsible for customs duties and taxes.
Back to top ↑Cancellation by Drishti Platinum
Orders may be cancelled due to:
- Stock issues
- Pricing error
- Payment verification
Full refund to original payment method.
Back to top ↑Shipping Policy
India
- Free shipping
- Delivery within 7 days
International
Customer pays duties and taxes.
Report damage within 48 hours.
Back to top ↑Contact Us
info@drishtiplatinum.com
+91 9999496358